While mechanization in industries is “necessary” to increase efficiency and reduce costs, robots in Japan are more of a novelty. Take Henn-na hotel near Nagasaki, for example. It has been billed as “the first robot-staffed hotel” in the world. From the receptionist to the bellhop to the concierge —all are robots.
Behind the reception desk in Henn-na guests are met by a rather strange trinity: a humanoid girl, an intimidating dinosaur in a bow tie and a small android. All of them know dozens of languages and explain to the guests how they are to be accommodated in the room (payment is made through the terminals located right there) and, if necessary, can order a taxi and answer questions concerning tourist sites in Nagasaki.
Baggage in the room is delivered by the robot-porter. If there is a desire, it can be given for tea – for this purpose a special compartment is built in the case. But this porter is unobtrusive, he will not wait at the door, waiting for a crumpled piece of paper. The same story and with robots, waiters working in a local restaurant.
Lay out things on the shelves of guests also do not have to. For them, this is done by a robotic arm. It is enough to open a suitcase in front of her, and you can do other things. Approximately the same thing distributes luggage to storage chambers.
Keys – neither conventional nor electronic – are not issued at this hotel. Instead, they use a face recognition system. Yes, the guys from the reception can also take pictures. In each room on the nightstand sits a small robot with a head in the shape of a tulip. He can turn on or off the light on the voice command, report the weather forecast and set the alarm for the morning.